3 steps to get your Volata
RESERVE IN A FEW CLICKS
Choose your favorite Volata model and configure it based on your needs, customizing color, size, saddle, and more. It only takes a few minutes.
VELOFIX DELIVERY & ASSEMBLY SERVICE
Volata bikes are brought to you with velofix’s professional in-home delivery and assembly. This exclusive service is available in certain locations only, for a flat fee of $290. velofix’s certified team of experts will set up the bike and ensure it is working correctly before delivering it and showing you how to use all the features. Alternatively, we’ll ship the bike directly to you, providing instructions for assembly.
VELOFIX 30-DAY SAFETY CHECK
If you’ve selected the “velofix D&A service”, you will enjoy a velofix first complimentary scheduled safety check, 30-day after your bike has been delivered to you. A velofix’s professional will come down to check if everything’s ok on your Volata, and if you’ve already fallen in love with that. If you’re not satisfied, you can return it and get a full-refund*.
SOFA OR DESK DELIVERY
You decide, we deliver. Before you pay the remaining balance, we will ask where you’d like to have your Volata shipped. We will send it directly to you, providing easy-to-follow instructions for assembly.
You’ll receive your Volata 99% assembled at the location you’ve specified for a flat fee of 90€. When you’ve put it together, pair it with your phone and hit the road.
OTHER ADVANTAGES OF BECOMING A VOLATA CUSTOMER
1-year component manufacturer.
30-days no questions return.
EXCLUSIVE EVENTS AND DEMOS
Test our latest bikes and meet the company founders at special events to be held by Volata throughout the US and Europe this year.
VOLATA VERSUS TRADITIONAL SALES PROCESS
- no intermediaries
- velofix exclusive service
- shipped directly to you
- several intermediaries
- no price control
You’ll receive your Volata bike 99% assembled at the location you’ve specified for a flat fee of $200. When you’ve put it together, pair it with your phone and hit the road.
30-DAY NO QUESTION RETURN
If you’ve selected “velofix D&A service” you can enjoy the 30-day no questions return-shipping for free. If not, because of the size of the bicycle, returns will be charged a fee of $290.
Changed your mind? You can return your Volata without any questions within 30 days of delivery.
Due to the size of the bicycle, returns will be charged an additional return-shipping fee of 90€.